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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Istvan Meszaros

October 28, 2023

5  out of  5 rating by Istvan Meszaros
"Natalia ' s office has the Best agents ever! Highly recommended...A+ Awesome team , great leadership!"
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Weston Hooten

October 17, 2023

5  out of  5 rating by Weston Hooten
"Best experience at an insurance company that I have ever had. They were polite and welcoming. No trouble what so ever, they got what I needed done. I would recommend Natalia Talo State Farm to anyone that is looking."
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miguel romero

October 6, 2023

5  out of  5 rating by miguel romero
"If you need to get a insurance for a house, business ,vehicle insurance or life insurance Nathalia is the best in this she was able to get me the best rate in the market highly recommended her at state farm insurance!!"
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nadia kent

October 5, 2023

5  out of  5 rating by nadia kent
"Always helpful and quick to respond."
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Miss R

September 28, 2023

5  out of  5 rating by Miss R
"Friendly, prompt service from Hayleigh and her colleagues! Far better rates than competitors, with the type of insurance and coverage I needed. They even gave a newcomer to the area lots of helpful info, very appreciated. Thanks so much!"
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antonie botes

September 27, 2023

5  out of  5 rating by antonie botes
"Shopped around for insurance and switched over to State Farm. Best deal and service!!! James and Natalia are fabulous!!"
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Abigail Del Pilar

September 9, 2023

5  out of  5 rating by Abigail Del Pilar
"I am delighted to share my outstanding experience with Natalia Talo, a State Farm Insurance Agent, who has proven to be an exceptional partner in safeguarding my financial future and providing peace of mind. Natalia's dedication, knowledge, and personalized service have truly set her apart in the insurance industry. From the moment I first reached out to Natalia, it was evident that I was in capable hands. She possesses a deep understanding of insurance products and an innate ability to assess and meet her clients' unique needs. Instead of offering a generic solution, Natalia took the time to thoroughly evaluate my circumstances, patiently answered all my questions, and designed a customized insurance plan that not only met but exceeded my expectations. Communication is crucial in the insurance world, and Natalia excels in this aspect. Her responsiveness, whether through calls, emails, or in-person meetings, is remarkable. She ensured that I was consistently informed about every step of the insurance process, making sure I felt well-informed and confident in my decisions. Natalia's gift for simplifying complex insurance terminology into plain language is commendable. She has a talent for explaining even the most intricate policy details in a way that is easy to grasp. Her transparent and straightforward approach to communication left me with no doubts or confusion, which I greatly appreciate in an insurance agent. Shout out to one of her assistant Nicole for being good as well on her job."
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Mel -roadcat Tallent

September 8, 2023

5  out of  5 rating by Mel -roadcat Tallent
"I have been with state farm for many years. Recently, I found myself in need of a tow, along with such came many difficulties. Unable to get anything done in a satisfactory tone. Having to contact Natalia Talos office Directly after a very frustrating weekend. Mrs Talo, has a track record of incredible customer service. She has also outfitted her Office with exceptional staff. For this particular situation. I have worked very closely with Nicole 1 of Talo's staff members. Nicole has shown impeccable customer service. I could not be more pleased. Much like any other customer. I go to extremes to make sure that I do not have to use my insurance. But when you do, it's important that your Insurance Company steps up to the plate. Mrs Talo & staff have done just that. Thanks again. Mel"
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Little Possum

September 8, 2023

1  out of  5 rating by Little Possum
"Updated: Do not work with this agent! I would give her zero stars if possible. Within an hour and after my initial 2 star post I received a call from Natalia to discuss my policy. I made it clear again that I no longer need assistance & would be going to a different agent. Then I received the apology call and was asked what could be done to "make it up to me" & again I state I would no longer be doing business with them. A few days later I received a call from Natalia asking to set up automatic payments with her. Which I refused & asked not to be contacted again. Today I received an email from Natalia reminding me of my automatic payment date. The automatic payment plan that I denied. I had to call State Farm to take myself off of the automatic payment that was set up without my consent. This is beyond ridiculous. *original post* I am truly disappointed & will be taking my business elsewhere. I have had a policy with Natalia for over a year. During the last 2 weeks I have called multiple times to renew my policy and get information about an out for state policy as we are moving. Each call I was told Natalia would work up a quote & call me back. The last day before my current coverage was due to lapse I called again stating this needed to be addressed now. Again I was told Natalia would get back with me. By 3:30 pm I had heard nothing back so I called State Farm's main line and was able to accomplish all I needed on my own. 3 days later I got a call from Natalia's office stating I was late on my payments! Seriously?!"
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Damian Hardy

September 6, 2023

5  out of  5 rating by Damian Hardy
"Very fast, very professional, and very open with communication. Highly recommend consulting with Natalia for insurance."
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Joseph Smith

September 5, 2023

5  out of  5 rating by Joseph Smith
"This place is tremendous! I was overpaying for my car insurance for years but thanks to Haleigh that problem has finally been resolved. I highly recommend for anyone seeking quality, and affordable car insurance."
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Randi Harris

September 4, 2023

1  out of  5 rating by Randi Harris
"At first, I was saving a lot of money by switching to this company. However, things got bad FAST. I kept giving them my info for direct bill but then was receiving late payment notifications. Everytime I called, Natalie would call me sir when I clearly am not a sir and even after correcting her would receive the same response. Then they gave me false information so my policy was canceled and when I called to be like “what’s going on?” It was revealed that they gave me false information and it got my policy canceled (they ended up telling me one thing and then it not being correct numerous times). Then my policy went up more money than I was spending at my previous company and she told me it’s because the area went up and they are spreading it evenly (up $60!!!). I tried looking for ways to save and they gave me a new quote and then when I got my next bill the amount was not what they told me and turns out, if you can guess, it’s because they gave me wrong info again. Natalie I think her name is was by far the worst person to deal with. The few times I got to speak with Natalia, she seemed alright and like she knew what she was talking about but Natalie? Absolutely unprofessional and the worst to work with."
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naomi snyder

July 28, 2023

5  out of  5 rating by naomi snyder
"I got new car insurance. She (Sara Majestic ) helped my a lot of deal. Discount and discount. You would not regret what you get. She have beautiful smile and patience with me. Compare price and service."
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Georgia Fremon

June 23, 2023

5  out of  5 rating by Georgia Fremon
"Natalia and her team were so welcoming and lovely to work with! Natalia sat down with me and was so patient and kind explaining the ins and outs of auto insurance (which I was overwhelmed by) and made sure I was comfortable with each explanation before continuing. Thank you so much for your help Natalia!"
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A J Alford

June 9, 2023

5  out of  5 rating by A J Alford
"Nicole at State Farm Insurance was very professional, congenial and helpful in working out coverage that suited me very well."
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Larry Frostad

June 9, 2023

5  out of  5 rating by Larry Frostad
"Excellent service, I am very pleased with the professionalism, knowledge and skills shown by the office staff."
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Jamie Murray

May 17, 2023

5  out of  5 rating by Jamie Murray
"Positive attitudes, always helpful, patient"
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Robert Richards

April 7, 2023

5  out of  5 rating by Robert Richards
"Very helpful and got a better deal with more coverage, thank you!"
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fawn simeroth

March 29, 2023

5  out of  5 rating by fawn simeroth
"Natalia called me directly and got everything set up and organized. Previous score was due to being spoken to rudely about policy and "drive safe" device"
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Trevor Flint

March 8, 2023

5  out of  5 rating by Trevor Flint
"Got the information I need. Thank you"
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Monica Watson

February 22, 2023

5  out of  5 rating by Monica Watson
"This office is so friendly and really practice being “good neighbors”. They always make sure their families are protected whether its homeowners insurance, auto insuranc, life insuranc, business insurance or property insurance, they make sure to protect you, your loved ones and your assets. I’m really happy to have met them all Natali, Nicole and James thank you!"
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Stevie Blanchfield

February 17, 2023

5  out of  5 rating by Stevie Blanchfield
"I have never had a problem with any State Farm agency or rep. They have been there for me in the middle of the night. As well as sorted out an error from a roadside assistance service. Thank you State Farm."
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Piramithia Snow

February 3, 2023

5  out of  5 rating by Piramithia Snow
"What a nice little nook of Oak Harbor to be at! I was overwhelmed with mellow vibe in this office, also the agents offering us a beverage during our time in. I always appreciate a mix of business and personality coming from our rep to make our appointment a pleasure. Thanks for saving us more money!"
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Bruce Phillips

January 23, 2023

5  out of  5 rating by Bruce Phillips
"Need help with an insurance issue that no one can seem to solve over the phone? This is the go-to agent on the island. A true problem solver with a police negotiator skill set. It's great to have an advocate. Problem solved by an agent, which should have been solved by claims. Now to celebrate....Whoot!"
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Danielle legler

January 17, 2023

5  out of  5 rating by Danielle legler
"I used to live in California and was with State Farm years before I moved up to Washington. I moved here with the military and had USAA. When I began looking for insurance on my own I was looking for a State Farm agent again. because I liked the value I received in California. Natalia really took the time to explain the coverage I was paying for and made sure I had everything I needed because I forgot what it all meant. With the rate increase in Washington I really appreciate how Natalia and her team reached out to communicate. It sucks paying more because of how my policy was affected but feels good knowing that I have great care and customer service."