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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zoe Castillo

Zoe Castillo

December 17, 2025

5  out of  5
rating by Zoe Castillo
"Gladys was absolutely fantastic in helping me with my life insurance needs. She explained everything clearly, answered all my questions, and made the entire process smooth and stress-free. Her professionalism and genuine care for her clients truly stands out. I feel confident and secure thanks to her guidance. I highly recommend Gladys to anyone looking for life insurance."
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Allan Wang

December 5, 2025

5  out of  5
rating by Allan Wang
"Very professional, easy to communicate and work with. Love to highly recommend!"
We responded:
"Hi Allen, thank you so much for leaving our office this review! We appreciate your kind words! ---Natalia "
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Rafael Ángeles

November 26, 2025

5  out of  5
rating by Rafael Ángeles
"Paz es un excelente profesional feliz con mi aseguranza !!"
We responded:
"Rafael- Gracias por tu commentario. Estamos felices de ayudarte con tu aseguranza! ---Natalia "
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Alma Acuna

November 25, 2025

5  out of  5
rating by Alma Acuna
"Paz es una excelente professional me ayudo a tener mi seguro de vida y salud ! Muy am able y muy a gusto con está oficina"
We responded:
"Alma, gracias a tu comentario estamos felices de ayudarle con sus aseguranza ! -- Natalia "
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Pa Se

November 21, 2025

5  out of  5
rating by Pa Se
"Payton was amazing to work with for my new car insurance! She helped me find a much better policy and saved me over $500 compared to what I was paying before. She was so kind and patient the whole time. She explained everything clearly and was willing to go the extra mile to make sure I understood my options. Honestly, I never felt pressured, she genuinely left the decision up to me, which I really appreciated. If you’re looking for someone who’s knowledgeable and truly cares about helping you, definitely ask for Payton!"
We responded:
"Parbeen, thank you so much for this amazing review of Payton! We agree 100% she is great at what she does here and passionate about saving our customers money! We promise to continue to provide you 5- star service for many years to come. -- Natalia "
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Madison Mittry

November 20, 2025

5  out of  5
rating by Madison Mittry
"Gladys was such a nice and incredible person to work with. She is very knowledgeable, responsive, and overall was a delight to work with. Thank you for all the help!"
We responded:
"Madison, thank you so much for this great review for Gladys! We appreciate the kind words and happy she was a great help with your auto and renters insurance. --Natalia "
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Juventino Chavez

November 18, 2025

5  out of  5
rating by Juventino Chavez
"Paz es una excelente atención al cliente"
We responded:
"Juventino, gracias por su commentario estamos felices de tenerlo como cliente ! --Natalia "
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Beth Ramey

November 18, 2025

5  out of  5
rating by Beth Ramey
"Switching to State Farm was a breeze with Payton. She helped me with all my concerns & I appreciated her quickness."
We responded:
"Beth, thank you so much for leaving Payton this great review! We are happy you had a great experience switching your auto insurance! -- Natalia "
Profile photo of Kao Xiong

Kao Xiong

November 5, 2025

5  out of  5
rating by Kao Xiong
"Affordable car insurance!!"
We responded:
"Thank you Kao for your 5 star review! --Natalia "
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Pedro Avila

October 29, 2025

5  out of  5
rating by Pedro Avila
"Excelente servicio de Paz!"
We responded:
"Hola Pedro! Muchas gracias por su comentario de nuestro oficina, Paz continuar dando un buen servicio para nuestros clientes. ---Natalia "
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Lilibeth Samuel

October 22, 2025

5  out of  5
rating by Lilibeth Samuel
"She's very helpful For all my question"
We responded:
"Hi Lilibeth, thank you for letting us know she was very helpful!!! We strive to provide great service to our customers. Please let your friends and family know about her!!! We appreciate you <3 ---Natalia "
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Luis Luna

October 22, 2025

5  out of  5
rating by Luis Luna
"A good change and a good experience, and excellent treatment, thank you Paz Moscoso For all You help"
We responded:
"Hi Luis, thank you for letting us know how well your experience with Paz was. We really appreciate you taking the time to let our future customers know about your experience. ---Natalia "
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Isaac May

October 17, 2025

5  out of  5
rating by Isaac May
"Excellent insurance agency! The entire team is professional, responsive, and truly cares about their clients. They make the process smooth and easy to understand, which is something I really appreciate. As a real estate agent, I often recommend this agency to my clients — especially those who prefer service in Spanish. Paz Moscoso does an outstanding job assisting Spanish-speaking clients with professionalism and kindness. Highly recommend this team!"
We responded:
"Isaac, thank you for this great review of our agency and Paz! Her spanish speaking really helps us to help more people with their insurance! ---Natalia "
Profile photo of Kayleena Stotts

Kayleena Stotts

October 17, 2025

5  out of  5
rating by Kayleena Stotts
"Paz is great with customer service! She is very helpful and knowledgeable!"
We responded:
"Hello Kayleena, thank you for your 5 star review of Paz! We appreciate you letting everyone know about our office! ---Natalia "
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Lance Louis Arendain

October 16, 2025

5  out of  5
rating by Lance Louis Arendain
"Very good service by Gladys Castillo"
We responded:
"Hello Lance, thank you for your 5 star review about Gladys! We appreciate you letting everyone know! ---Natalia "
Profile photo of Kami Hutchins

Kami Hutchins

October 16, 2025

5  out of  5
rating by Kami Hutchins
"Thank you Gladys Castillo -friendly, prompt and professional. Gladys was very helpful in our move to WA. Everything went very smoothly. We appreciate your follow-up and kindness in every encounter."
We responded:
"Hello Kami, we thank you for letting us know about your experience with Gladys. We agree she is pretty great! We promise to continue 5 star service for many years! ---Natalia "
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Brittany Harris

October 1, 2025

5  out of  5
rating by Brittany Harris
"I had a wonderful experience working with Gladys Castillo at Natalia Talo State Farm Insurance in Oak Harbor. She responded quickly to my inquiry and made the entire process smooth and stress-free. Gladys was not only friendly and professional but also extremely knowledgeable about the coverage options available. She took the time to walk me through different plans and even identified additional ways I could save on my policy. Her recommendations ended up beating out the competition. I highly recommend Gladys to anyone looking for excellent service and real value in their insurance coverage."
We responded:
"Brittany, thank you so much for this wonderful review of Gladys! We are so happy to hear of this experience and Gladys will continue to provide you with 5 Star service for many years to come! ---Natalia "
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Alex Merino-Martinez

September 24, 2025

5  out of  5
rating by Alex Merino-Martinez
"Paz es excelente! Estoy feliz con mi aseguranza !"
We responded:
"Hello Alex, thank you for leaving our office a 5 star review!"
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Jaclyn Becherer

September 17, 2025

5  out of  5
rating by Jaclyn Becherer
"I had an excellent experience while reviewing my life insurance at this office. Payton is knowledgeable, patient, and took time to explain the differences of life insurance to me. I felt very comfortable with my decisions and would highly recommend this office for all insurance."
We responded:
"Hi Jacklyn, thank you so very much for leaving our office and Payton such a great review! It really helps us to continue to grow in our community when our policyholders let everyone know they can put their trust in us to take care of them! ---Natalia "
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Kassrick

September 16, 2025

5  out of  5
rating by Kassrick
"Came into State Farm to change provider. Payton did an amazing job. Patient and great attitude. Was a pleasure working with her even if the computer wasn't being very nice. Would recommend 10/10 (This is actually a 6 🌟 review because she deserves it)"
We responded:
"Hello Patrick, Thank you for this excellent review of Payton. She loves helping our customers to find the right auto insurance coverage to fit their needs at a reasonable price. We promise to continue to give you 6 star service for many years! Please let your friends and family know about us! ---Natalia "
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Blissful Sheky

September 1, 2025

5  out of  5
rating by Blissful Sheky
"Nicole Trinh is an exceptional agent; She is very knowledgeable about the policies, she make sure to answer my questions regarding the policies & explain it well. She is very accomodating, patient & professional. I appreciate all her help and will highly recommend her!"
We responded:
"Hello! Thank you very much for your review of Nicole! We agree she is all of those things and more --- Natalia"
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Daniel Higgins

August 22, 2025

5  out of  5
rating by Daniel Higgins
"Payton did an excellant job. I appreciate all her effort. Great employee!"
We responded:
"Hello Daniel, thank you so much for your 5 star review about Payton and your experience with our office. We promise to continue to provide 5 star service! -- Natalia"
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nichole reinoso

August 20, 2025

5  out of  5
rating by nichole reinoso
"Amazing care for active service members! Their team went above and beyond for me while deployed and assisted me with issues from the dmv! I couldn’t ask for better care and team! Strongly recommend anyone to be insured by them !"
We responded:
"Hello Nichole, I am so happy to hear that the team took great care of you. We really pride ourselves on what we do here for you! We promise to continue to take good care of you! ---Natalia "
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Joyce Ahn

August 18, 2025

5  out of  5
rating by Joyce Ahn
"I used to have same insurance company over 15 years and I didn’t pay attention about the billing amount. Lately, my coworker said she saved a big chuck of her car insurance with a new agent- Gladys. I was very pleased to see her quote which was 1/3 of my old car insurance premium and I will definitely recommend her. She is professional and very responsive."
We responded:
"Hi Joyce, so happy to hear of your experience with Gladys here at the office. I agree that she is very professional and responsive! & saving you that much money is a huge bonus! Please tell your friends and family about Gladys!! ---Natalia "
Profile photo of Gus Suarez

Gus Suarez

August 18, 2025

5  out of  5
rating by Gus Suarez
"Shout out to Nicole Trinh for great customer service, in Natalia Talo's office."
We responded:
"Hi Gus, so happy for Nicole's shout out! Happy she takes great care of our customers. ---Natalia "