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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenny Hayes

January 28, 2026

5  out of  5
rating by Jenny Hayes
"I had an excellent experience with Natalia Talos Insurance Agency. Natalia and her team are incredibly professional, knowledgeable, and genuinely care about their clients. They took the time to explain all my options clearly and made sure I had the right coverage for my needs — without any pressure. What really stands out is their responsiveness and customer service. Anytime I had a question, they were quick to respond and always willing to help. It’s refreshing to work with an agency that truly puts people first. Highly recommend Natalia Talos agency to anyone looking for reliable, honest, and top-tier insurance service!"
We responded:
"Thank you so much for your kind words and wonderful review! We're thrilled to hear that Natalia and the team provided you with professional, knowledgeable, and caring service. It's great to know that our clear explanations, responsiveness, and commitment to putting clients first made a positive impact on your experience. We truly appreciate your recommendation and look forward to continuing to support your insurance needs. If you ever have any questions or need assistance, don’t hesitate to reach out! ----Natalia"
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Patting Heys

January 28, 2026

5  out of  5
rating by Patting Heys
"Payton was absolutely amazing to work with! She took the time to explain my options clearly and helped me bundle my auto and life insurance in a way that actually saved me money. The whole process was smooth, stress-free, and I never felt pressured—just genuinely helped. If you’re looking for someone knowledgeable, trustworthy, and focused on your best interests, Payton is the one. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Payton provided clear explanations and helped you find the best bundle to save money, all while making the process smooth and stress-free. Your trust means a lot to us, and we’re glad Payton could support you with genuine care and professionalism. We truly appreciate your high recommendation! If you ever need anything else, please don’t hesitate to reach out ----Natalia"
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Zoe Castillo

December 17, 2025

5  out of  5
rating by Zoe Castillo
"Gladys was absolutely fantastic in helping me with my life insurance needs. She explained everything clearly, answered all my questions, and made the entire process smooth and stress-free. Her professionalism and genuine care for her clients truly stands out. I feel confident and secure thanks to her guidance. I highly recommend Gladys to anyone looking for life insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gladys was able to provide clear explanations and make the life insurance process smooth and stress-free for you. Your confidence and security are our top priorities, and we're glad Gladys could deliver that with professionalism and genuine care. We truly appreciate your recommendation! If you ever need anything else, please don't hesitate to reach out. ----Natalia"
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Allan Wang

December 5, 2025

5  out of  5
rating by Allan Wang
"Very professional, easy to communicate and work with. Love to highly recommend!"
We responded:
"Hi Allen, thank you so much for leaving our office this review! We appreciate your kind words! ---Natalia "
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Rafael Ángeles

November 26, 2025

5  out of  5
rating by Rafael Ángeles
"Paz es un excelente profesional feliz con mi aseguranza !!"
We responded:
"Rafael- Gracias por tu commentario. Estamos felices de ayudarte con tu aseguranza! ---Natalia "
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Alma Acuna

November 25, 2025

5  out of  5
rating by Alma Acuna
"Paz es una excelente professional me ayudo a tener mi seguro de vida y salud ! Muy am able y muy a gusto con está oficina"
We responded:
"Alma, gracias a tu comentario estamos felices de ayudarle con sus aseguranza ! -- Natalia "
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Pa Se

November 21, 2025

5  out of  5
rating by Pa Se
"Payton was amazing to work with for my new car insurance! She helped me find a much better policy and saved me over $500 compared to what I was paying before. She was so kind and patient the whole time. She explained everything clearly and was willing to go the extra mile to make sure I understood my options. Honestly, I never felt pressured, she genuinely left the decision up to me, which I really appreciated. If you’re looking for someone who’s knowledgeable and truly cares about helping you, definitely ask for Payton!"
We responded:
"Parbeen, thank you so much for this amazing review of Payton! We agree 100% she is great at what she does here and passionate about saving our customers money! We promise to continue to provide you 5- star service for many years to come. -- Natalia "
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Madison Mittry

November 20, 2025

5  out of  5
rating by Madison Mittry
"Gladys was such a nice and incredible person to work with. She is very knowledgeable, responsive, and overall was a delight to work with. Thank you for all the help!"
We responded:
"Madison, thank you so much for this great review for Gladys! We appreciate the kind words and happy she was a great help with your auto and renters insurance. --Natalia "
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Juventino Chavez

November 18, 2025

5  out of  5
rating by Juventino Chavez
"Paz es una excelente atención al cliente"
We responded:
"Juventino, gracias por su commentario estamos felices de tenerlo como cliente ! --Natalia "
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Beth Ramey

November 18, 2025

5  out of  5
rating by Beth Ramey
"Switching to State Farm was a breeze with Payton. She helped me with all my concerns & I appreciated her quickness."
We responded:
"Beth, thank you so much for leaving Payton this great review! We are happy you had a great experience switching your auto insurance! -- Natalia "
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Kao Xiong

November 5, 2025

5  out of  5
rating by Kao Xiong
"Affordable car insurance!!"
We responded:
"Thank you Kao for your 5 star review! --Natalia "
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Lilibeth Samuel

October 22, 2025

5  out of  5
rating by Lilibeth Samuel
"She's very helpful For all my question"
We responded:
"Hi Lilibeth, thank you for letting us know she was very helpful!!! We strive to provide great service to our customers. Please let your friends and family know about her!!! We appreciate you <3 ---Natalia "
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Isaac May

October 17, 2025

5  out of  5
rating by Isaac May
"Excellent insurance agency! The entire team is professional, responsive, and truly cares about their clients. They make the process smooth and easy to understand, which is something I really appreciate. As a real estate agent, I often recommend this agency to my clients — especially those who prefer service in Spanish. Paz Moscoso does an outstanding job assisting Spanish-speaking clients with professionalism and kindness. Highly recommend this team!"
We responded:
"Isaac, thank you for this great review of our agency and Paz! Her spanish speaking really helps us to help more people with their insurance! ---Natalia "
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Kayleena Stotts

October 17, 2025

5  out of  5
rating by Kayleena Stotts
"Paz is great with customer service! She is very helpful and knowledgeable!"
We responded:
"Hello Kayleena, thank you for your 5 star review of Paz! We appreciate you letting everyone know about our office! ---Natalia "
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Kami Hutchins

October 16, 2025

5  out of  5
rating by Kami Hutchins
"Thank you Gladys Castillo -friendly, prompt and professional. Gladys was very helpful in our move to WA. Everything went very smoothly. We appreciate your follow-up and kindness in every encounter."
We responded:
"Hello Kami, we thank you for letting us know about your experience with Gladys. We agree she is pretty great! We promise to continue 5 star service for many years! ---Natalia "
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Brittany Harris

October 1, 2025

5  out of  5
rating by Brittany Harris
"I had a wonderful experience working with Gladys Castillo at Natalia Talo State Farm Insurance in Oak Harbor. She responded quickly to my inquiry and made the entire process smooth and stress-free. Gladys was not only friendly and professional but also extremely knowledgeable about the coverage options available. She took the time to walk me through different plans and even identified additional ways I could save on my policy. Her recommendations ended up beating out the competition. I highly recommend Gladys to anyone looking for excellent service and real value in their insurance coverage."
We responded:
"Brittany, thank you so much for this wonderful review of Gladys! We are so happy to hear of this experience and Gladys will continue to provide you with 5 Star service for many years to come! ---Natalia "
Profile photo of Jaclyn Becherer

Jaclyn Becherer

September 17, 2025

5  out of  5
rating by Jaclyn Becherer
"I had an excellent experience while reviewing my life insurance at this office. Payton is knowledgeable, patient, and took time to explain the differences of life insurance to me. I felt very comfortable with my decisions and would highly recommend this office for all insurance."
We responded:
"Hi Jacklyn, thank you so very much for leaving our office and Payton such a great review! It really helps us to continue to grow in our community when our policyholders let everyone know they can put their trust in us to take care of them! ---Natalia "
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Kassrick

September 16, 2025

5  out of  5
rating by Kassrick
"Came into State Farm to change provider. Payton did an amazing job. Patient and great attitude. Was a pleasure working with her even if the computer wasn't being very nice. Would recommend 10/10 (This is actually a 6 🌟 review because she deserves it)"
We responded:
"Hello Patrick, Thank you for this excellent review of Payton. She loves helping our customers to find the right auto insurance coverage to fit their needs at a reasonable price. We promise to continue to give you 6 star service for many years! Please let your friends and family know about us! ---Natalia "
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Blissful Sheky

September 1, 2025

5  out of  5
rating by Blissful Sheky
"Nicole Trinh is an exceptional agent; She is very knowledgeable about the policies, she make sure to answer my questions regarding the policies & explain it well. She is very accomodating, patient & professional. I appreciate all her help and will highly recommend her!"
We responded:
"Hello! Thank you very much for your review of Nicole! We agree she is all of those things and more --- Natalia"
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Daniel Higgins

August 22, 2025

5  out of  5
rating by Daniel Higgins
"Payton did an excellant job. I appreciate all her effort. Great employee!"
We responded:
"Hello Daniel, thank you so much for your 5 star review about Payton and your experience with our office. We promise to continue to provide 5 star service! -- Natalia"
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Joyce Ahn

August 18, 2025

5  out of  5
rating by Joyce Ahn
"I used to have same insurance company over 15 years and I didn’t pay attention about the billing amount. Lately, my coworker said she saved a big chuck of her car insurance with a new agent- Gladys. I was very pleased to see her quote which was 1/3 of my old car insurance premium and I will definitely recommend her. She is professional and very responsive."
We responded:
"Hi Joyce, so happy to hear of your experience with Gladys here at the office. I agree that she is very professional and responsive! & saving you that much money is a huge bonus! Please tell your friends and family about Gladys!! ---Natalia "
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Gus Suarez

August 18, 2025

5  out of  5
rating by Gus Suarez
"Shout out to Nicole Trinh for great customer service, in Natalia Talo's office."
We responded:
"Hi Gus, so happy for Nicole's shout out! Happy she takes great care of our customers. ---Natalia "
Profile photo of Evan Cooper

Evan Cooper

August 18, 2025

5  out of  5
rating by Evan Cooper
"Thank you, Paz, for a wonderful experience. The peace of mind garnered from your hard-work allowed me to have a relaxing vacation. Thank you, again."
We responded:
"Hi Evan, great to hear about your wonderful experience with Paz! Happy you enjoyed a great vacation :) ---Natalia "
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Precy Treis

August 14, 2025

5  out of  5
rating by Precy Treis
"Payton helped me at the office to insure my jewelry policy and she was very helpful and fast and thorough! I recommend this State Farm insurance agency for all of your policies!"
We responded:
"Hi Precy, thank you for this great review for Payton here at the office! We promise to take great care of you! --Natalia "
Profile photo of Arianna Quesada

Arianna Quesada

August 13, 2025

5  out of  5
rating by Arianna Quesada
"Payton was a great help with looking into life insurance and to see if my auto insurance would be lower with them than progressive. She answered all of my questions and made sure that i understood everything. She was very knowledgeable and was very polite."
We responded:
"Hi Arianna, thank you for letting everyone know that Payton is great to talk to you about Life insurance! --Natalia"